South Pacific Specialists

Policy

Last updated on January 15, 2010

Your privacy is important to Ensemble TravelĀ® Group (“Ensemble Travel”). This notice describes Ensemble Travel’s privacy policy as it relates to the www.ensembletravel.ca & www.ensembletravel.com. Ensemble Travel may revise this Privacy Policy, and any such revisions will be posted here. By visiting the Website, you accept the policies described in this Privacy Policy, and your continued use of the Website after such changes have been posted constitutes your acceptance of such changes.

General Collection and Use

Personally identifiable information is collected from you when you use the Ensemble Travel Website. Some information is explicitly provided to us by you, while other information, such as your IP address, is gathered automatically as you use our service. We may use your personal information to provide you with travel-related information or responses to vacation requests, or to personalize mailings (electronic or otherwise) or other communications that you consent to receive.

We may share your information with third parties to facilitate your travel plans or requests for information. Your information may also be available to Ensemble Travel, a not-for-profit, member-owned consortium that helps design and administer the Website. Ensemble Travel occasionally helps it member agencies send email to those customers that consent to receive such information.

Booking Tools

Ensemble Travel may provide third-party links, or otherwise cooperate with third parties, to provide you with access to online booking tools. These online booking tools are owned and operated by third party providers. Ensemble Travel may provide access to these online booking tools as a service to you, and is not responsible for their operation or information practices. These tools often gather personally identifiable information and financial information from you to complete your booking requests, and our service may include some of your personally identifiable information in the link to the booking tool to help streamline the booking process.

Third Party Privacy Policies

Vendors, online booking tool providers, and other third parties with whom we share your personal identifiable information may have their own privacy policies contained in their linked websites, and we strongly encourage you to read those privacy statements. Ensemble Travel’s privacy policy does not apply to these vendors, online booking tool providers, and other third parties, and their policies may differ from our policy. Ensemble Travel shall have no obligation or liability of any kind to you with respect to the privacy policies or practices of its vendors, partners, online booking providers, or linked websites.

Cookies

In addition to the information gathered as described above, we use a technology called “cookies” which can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. For example, some pages on the Website use cookies so that we can better serve you when you return to the Website. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. However, please note that disabling cookies may prevent you from taking advantage of certain features on the Website.

Log Files

Like most websites, we use log files to track system activity. These files include IP addresses, browser type, Internet service provider ( ISP ), and other technical information relating to your use of our Website. We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with Ensemble Travel and our other partners. Statistical information about visitor usage of our service is aggregated and shared for the purposes of preparing and delivering personalized promotions and special offers to visitors who have requested such information.

Children

This Website is not directed toward children under 13 years of age nor does Ensemble Travel knowingly collect information from children under 13. If you are under 13, please do not submit any personally identifiable information to Ensemble Travel.

Contact Information

If you have any questions about this Privacy Policy, or if you want to contact us about modifying or deleting your personal profile, please email us at yvr@ensembletravel.ca.

 

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